PRIVACY AND COOKIES POLICY - QUINTA DO OUTEIRO 1598

Who is responsible for processing your personal data?

The company Ouriços e Bagos, Lda., with registered office at Travessa do Outeiro, n.º 90, 4980-249 Crasto, Ponte da Barca, NIPC 510238793 is responsible for processing your personal data obtained through all platforms and data obtained directly from customers, in the accommodation and/or on the website or social media pages managed under the trade name "Quinta do Outeiro 1598".

In what situations do we collect your personal data?

Your personal data will be obtained and processed by Quinta do Outeiro 1598 in the following cases:

- If you contact us directly, namely through our website, pages or any other service provided by us and if you are interested, for example, in our products and services and/or if you have any questions;

- If you purchase products or services directly;

- Occasionally, if you respond to one of our direct marketing campaigns, for example, by filling in your details on our website and/or online social media pages, expressly accepting the processing for this purpose.

What personal data can be collected?

- Contact details: name, address, telephone number and e-mail address;

- Consumer preferences;

- Other personal data: information that may be provided about your birthday or other dates;

- Use of websites and communications: information about how you use the website and whether you have opened or forwarded our messages, including data obtained through cookies or other tracking technologies;

- Transaction or interaction data: information about the purchase of products or services, interaction with Quinta do Outeiro 1598 customer service, among others.

For what purposes and on what grounds can your personal data be used?

Data obtained as part of the performance of a contract or the provision of services is processed to fulfil the purchase and sale contract or service contract you have entered into with us, to comply with legal obligations imposed on Quinta do Outeiro 1598 or to send promotional communications, marketing, gifts or invitations.

If you give us your consent for the further use of your data, it may be stored in accordance with the scope described in the respective declaration of consent.

For example, consent given for promotional purposes (product and service offers), individual customer profiling and/or market research (unrelated to the contract and/or service) and, if necessary, transmission to specific contractual partners.

The user may withdraw consent at any time, with future effect.

Transfer of data to third parties:

Your data will not be passed on to third parties, except when necessary for the fulfilment of legal or contractual obligations that may fall upon Quinta do Outeiro 1598.

How long do we keep your personal data?

Under the terms of Article 17 of the GDPR, we only keep your data for the period strictly necessary for the respective processing purposes:

- Use for the fulfilment of a contract

- For the fulfilment of contractual obligations, the data you provide may be kept for the duration of the contract and - depending on the nature of the scope of the contract concluded - 10 years after its termination, taking into account the fulfilment of legal archiving obligations, such as records and supporting documents relating to tax operations that are relevant from a legal and fiscal point of view.

- Use for promotional communication and market research purposes based on your consent

- For the above purposes, your data will be kept until you withdraw your consent.

Who can we share your personal data with and how do we keep it secure?

Your personal data may be accessed by our suppliers or service providers when necessary to fulfil legal or contractual obligations.

What are your rights as a data subject?

You can review or withdraw your consent at any time, with future effect. You will cease to be contacted and receive communications about the purposes you selected in your declaration of consent once you have completely withdrawn your declaration of consent.

To withdraw the consent declarations submitted to Quinta do Outeiro 1598, simply go back to the main page where you gave your consent, fill in your personal details and submit the new consent form, selecting or not selecting the tick boxes according to your preferences.

You can contact us to exercise your rights of access, rectification, erasure and restriction of processing, objection to processing, non-subjection to automated decisions, including profiling, the right to data portability and the right to lodge a complaint with the supervisory authority.

If you have any questions regarding our use of your personal data, you can contact us at the following e-mail address: reservas@quintadoouteiro.com.

If you are not satisfied with our use of your personal data or our response after exercising any of these rights, you have the right to lodge a complaint with the supervisory authority.

GUARANTEES AND OBSERVATIONS

The data subject guarantees that the personal data communicated to Quinta do Outeiro 1598 is correct and accurate, undertakes to notify any alteration or modification thereto and assumes sole responsibility for any loss or damage caused by the erroneous, inaccurate or incomplete communication of the data. The data subject is expressly warned that by disclosing personal data on public Quinta do Outeiro 1598 media such as Facebook, Google +, Twitter and Instagram, this information may be seen and used by third parties. Quinta do Outeiro 1598 does not read any personal communications published on its clients' own websites.

COOKIES

When you visit our website, a small text file (Cookie) is created and saved on your computer's disc. By recognising you, this file will allow you to access the site more easily and quickly, and to personalise your online experience. We also identify technical information from your computer when you visit the pages of our site, such as your IP (Internet Protocol), operating system and browser type. We use this information to improve the quality of your visit to our site and will not disclose it to external organisations.

Most browsers automatically accept these files (cookies), but you can delete them or set them to be blocked automatically.

We use cookies to track your use of our website. This allows us to understand how you use the site and to track any patterns that emerge individually or from larger groups, which will help us develop and improve our website and services in response to what our visitors want and need.

Cookies are:

- Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser - they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any information from your computer.

- Persistent cookies: these are stored as a file on your computer and remain when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies from Google Analytics, Facebook and Mailchimp.

- Strictly necessary cookies: These are essential to enable you to use the website effectively and cannot be deactivated. Without these cookies, the services available to you on the website cannot be provided. These cookies do not collect information about you that can be used for marketing purposes.

- Performance cookies: These cookies allow us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

- Functionality cookies: These allow our website to remember the choices you make (such as your username, language or region you are in) and provide enhanced functionality. For example, we may provide you with relevant news or updates on our website. These cookies may also be used to remember changes you have made to text size, font and other parts of web pages that you can personalise. They may also be used to provide services you have asked for, such as viewing a video. The information these cookies collect is usually anonymised.

- Personalisation cookies: These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the site you may see similar adverts to those you have previously browsed.

However, if you do not allow the use of cookies there may be some features that you will not be able to use.

Changes to the present policy

Quinta do Outeiro 1598 reserves the right to change this Privacy and Cookies Policy at any time, and any changes will be duly published on the Quinta do Outeiro 1598 website.

Quinta do Outeiro 1598

20/02/2024